Autor:Afrinrubi
Wysłany: Czw Paź 19, 2023 04:36
Apply lean management strategies to this solution. Looking at the maps made, let's consider at what stages of the processes bottlenecks occur. These can be, for example: Delays in data processing when placing orders; Delays in finalizing payments; At the stage of entering data and completing the order which are performed by employees - there is a risk of mistakes and delays in the provision of the servic.
The platform is not adapted to mobile devices - most people use, for example, phones to make purchases. If your website phone number list does not function properly, potential customers will abandon your services; Too complex ordering process - the fewer subpages or clicks necessary to make a purchase, the better; Few types of payment and delivery methods - it is worth being flexible and offering various options for making a purchase, e.g. add the function of payment in installments or deferred payments, delivery to.
Image may be NSFW.
Clik here to view.
A designated address, to parcel lockers, at collection points, abroad, etc.; Lack of post-sale communication – don't forget about your customer after the sale. People who already have positive experiences with a given store are more willing to make purchases again, but it is worth . You can send them automatically generated e-mails with new products, product promotions, and ask them to rate the quality of service and satisfaction with the transaction.
